How to contact Base customer service in Belgium?

Base logo

Say hello to the Base customer service

Phone number


Live chat

Social media


Telephone number

Calling from Belgium with a Base phone: call 1940
Or calling from abroad or other network: call +32 486 19 1940 
to get in touch with the helpdesk.

Cost: This number is toll-free if you’re calling from Belgium and calling with a Base phone
Hours: 24/7 service


There is an online email form you can use to contact the customer service of Base. Please use the link to the contact form below and fill in the form to make use of this option.

Live chat

It is not possible to get in touch with the Base customer support team through live chat, so we advise you to make use of the email form instead. 

Social media

You can find the Base support team also on Facebook and Twitter. According to Facebook, Base usually answers immediately.


It’s a bit old-school, but of course you can also send a letter to the customer service department:

Customer service
Neerveldstraat 105
1200 Brussels

Services that this company provides

Mobile & fixed phone


We hope that we've helped you out

Johan Van Asch


Companies are so afraid for negative reactions and bad publicity. That’s why they’re often not present on social media or hide the contact details of their customer support team. With this total overview of all customer service teams and how to contact them, you can stop looking for the customer service telephone numbers and email addresses.

Nick Van Ranst


Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all helpdesks 🙂