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Tokopedia customer service number: call 62-21-80647333 in Indonesia

tokopedia indonesia logo

Say hello to the Tokopedia customer service!

Phone number:


Live chat:

Social media:


Telephone number

Want to call the Tokopedia customer care department in Indonesia

Make use of the call buttons below to get immediate support


You can email the customer care team by using one of the online forms on their website, but the forms are only available in Indonesian (not available in English) so we would not recommend this option.

Live chat

It’s not possible to email the client service team. Please use the email form, Facebook Messenger or Twitter instead, as those 3 are the most suggested channels by Tokopedia Indonesia.

Social media

You can send the Tokopedia support team a message on Facebook or Twitter:


You can also write a letter to the address below, but it will take longer to get a response by letter of course:

PT. Tokopedia
Tokopedia Tower, 52th Floor 
Jalan Prof Dr. Satrio Kav 11, Kelurahan Karet Semanggi 
Kecamatan Setiabudi, Jakarta Selatan – 12930

Services that this company provides


We hope that we've helped you out

Johan Van Asch


Companies are so afraid for negative reactions and bad publicity. That’s why they’re often not present on social media or hide the contact details of their customer support team. With this total overview of all customer service teams and how to contact them, you have a one-stop-shop and can stop looking for the customer service telephone numbers and email addresses yourself.

Nick Van Ranst


Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all other helpdesks 🙂 is not affiliated to or linked with the companies it writes about. This is an entirely independent website that wants to simplify making contact with all customer care deparments.