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How to contact Zalando customer service in Belgium?

zalando logo

Say hello to the Zalando customer service!

Phone number:


Live chat:

Social media:


Telephone number

Calling from Belgium: call 0800 797 34
Or calling from abroad: call +32 800 797 34
to get in touch with the Zalando helpdesk

Cost: This is a toll-free line if you call with a fixed phone
Hours: Mon – Fri: 8am – 8pm & Sat – Sun: 10am – 6pm
Want to call? Make use of the call buttons below to get immediate support


There is an email address you can use to contact the customer service of Zalando. Please use the link of the contact form below and fill in the form to make use of this option.

Live chat

It is not possible to get in touch with the Zalando customer support team through live chat, so we advise you to make use of email instead if you want to keep your communication online.

Social media

You can find the Zalando support team also on Facebook and Twitter. According to Facebook, they usually answer immediately.


It’s a bit old-school and it won’t get you a fast answer, but you can also send a letter to the customer service department:

Zalando SE
Customer service department
Tamara-Danz-Str. 1
10243 Berlin

Services that this company provides

Online shopping

We hope that we've helped you out

Johan Van Asch


Companies are so afraid for negative reactions and bad publicity. That’s why they’re often not present on social media or hide the contact details of their customer support team. With this total overview of all customer service teams and how to contact them, you can stop looking for the customer service telephone numbers and email addresses.

Nick Van Ranst


Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all helpdesks 🙂 is not affiliated to or linked with the companies it writes about. This is an entirely independent website that wants to simplify making contact with all customer support deparments.