How to contact Electrabel customer service in Belgium?

Say hello to the Electrabel customer service!

Phone number:

Email:

Live chat:

Social media:

Letter:

Telephone number

Calling from Belgium: call 078/35.33.33
Or calling from abroad: call +32 78 35 33 33
to get in touch with the helpdesk.

Cost: This is a paid number that’s quite expensive (0,15€/min)
Hours: Mon – Fri: 8am – 8pm & Sat: 9am – 1pm
Want to call? Make use of the call buttons below to get immediate support

Email

There is an email contact form you can use to contact the customer service of Electrabel. Please use the link to the contact form below and fill in the form to make use of this option.

Live chat

It is possible to get in touch with the Electrabel customer support team through live chat. All you need to do is click on the button below and click on the chat link on the landing page.

Social media

You can find the Electrabel support team also on Facebook and Twitter. According to Facebook, they usually answer immediately.

Address

It’s a bit old-school, but of course you can also send a letter to the customer service department:

Electrabel
Attn. customer service
Simón Bolívarlaan 34
1000 Brussel
Belgium

Services that this company provides

Gas & electricity

We hope that we've helped you out

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Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all helpdesks 🙂

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