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How to contact Electrabel customer service in Belgium?

electrabel logo

Say hello to the Electrabel customer service!

Phone number:


Live chat:

Social media:


Telephone number

Calling from Belgium: call 078/35.33.33
Or calling from abroad: call +32 78 35 33 33
to get in touch with the helpdesk.

Cost: This is a paid number that’s quite expensive (0,15€/min)
Hours: Mon – Fri: 8am – 8pm & Sat: 9am – 1pm
Want to call? Make use of the call buttons below to get immediate support


There is an email contact form you can use to contact the customer service of Electrabel. Please use the link to the contact form below and fill in the form to make use of this option.

Live chat

It is possible to get in touch with the Electrabel customer support team through live chat. All you need to do is click on the button below and click on the chat link on the landing page.

Social media

You can find the Electrabel support team also on Facebook and Twitter. According to Facebook, they usually answer immediately.


It’s a bit old-school, but of course you can also send a letter to the customer service department:

Attn. customer service
Simón Bolívarlaan 34
 1000 Brussel

Services that this company provides

Gas & electricity

We hope that we've helped you out

Johan Van Asch


Companies are so afraid for negative reactions and bad publicity. That’s why they’re often not present on social media or hide the contact details of their customer support team. With this total overview of all customer service teams and how to contact them, you can stop looking for the customer service telephone numbers and email addresses.

Nick Van Ranst


Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all helpdesks 🙂

Customerservicecontacts.com is not affiliated to or linked with the companies it writes about. This is an entirely independent website that wants to simplify making contact with all customer support deparments.

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