How to contact Telenet customer service in Belgium?

Telenet logo

Say hello to Telenet customer service

Phone number


Live chat

Social media


Telephone number

From Belgium: call 015666666
Or from abroad: call +3215666666
to get in touch with the helpdesk.

Cost: This is a normal fixed-line number
Hours: Mon – Fri: 8am – 8pm & Sat: 9am – 5.30pm


There is an online email form you can use to contact the customer service of Telenet. Please use the link to the contact form below and fill in the form to make use of this option.

Live chat

It is not possible to get in touch with the Telenet customer support team through live chat, so we advise you to use email instead. 

Social media

Of course you can find the Telenet support team also on Facebook and Twitter. According to Facebook, Telenet usually answers immediately.


I know, it’s a bit old-school, but of course you can also send a letter to the customer service department:

Telenet bvba
Customer service
Liersesteenweg 4
2800 Mechelen

Services that this company provides

Mobile & fixed phone



We hope that we've helped you out

Johan Van Asch


Companies are so afraid for negative reactions and bad publicity. That’s why they’re often not present on social media or hide the contact details of their customer support team. With this total overview of all customer service teams and how to contact them, you can stop looking for the customer service telephone numbers and email addresses.

Nick Van Ranst


Buying products & services online is easy. But having someone to help you out afterwards when problems start to occur, is more difficult. That’s why we said to ourselves: “Let’s become that someone and create a free guide that helps people to find all customer care departments”. So in a nutshell, we’re a helpdesk to find all helpdesks 🙂